How Can We Help You?
Payment FAQ’s
Can’t find what you’re looking for? Shoot us a message and we’ll help you out!
How do I receive my payment?
All of our payments go through PayPal’s secure site.
When will I receive my payment?
We provide payment prior to receiving your tickets as long as the event is not within the hour of purchase.
What if I don't have a PayPal account?
No worries! PayPal makes it easy for new users to create accounts within minutes at PayPal.com
Can I receive payment through Venmo, Square Cash, etc?
At the moment, PayPal is the only payment method we use as it offers buyer and seller protection.
Does PayPal charge a fee?
Yes, please be aware that PayPal does take 30 cents plus an additional 2.9% out of every transaction.
Why is my payment not showing up in my account?
Often times this happens when payments are “unclaimed.” In order to claim your payment, you will have to go through the payment alert email you received. Also, make sure that your account is fully verified through PayPal.